According to the website, they're 'having challenges with a new phone and email system' and aren't accepting emails until Dec 24th.
I've been ringing the phone number on and off for three days, but just get a busy signal all the time.
I ordered a couple of Advent calenders on the 5th, the order is still 'in process', and I'd really like to cancel it, but that involves me actually being able to reach them...
Seems far more sensible to stop the order going out than to have all the hassle of them sending them out, and me having to return them in the New Year.
I've been ringing the phone number on and off for three days, but just get a busy signal all the time.
I ordered a couple of Advent calenders on the 5th, the order is still 'in process', and I'd really like to cancel it, but that involves me actually being able to reach them...
Seems far more sensible to stop the order going out than to have all the hassle of them sending them out, and me having to return them in the New Year.